Privacy Policy

Welcome to Unika Store (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flooraccesspromo.com or purchase our premium flooring products.

By accessing our website or making a purchase, you agree to the collection and use of information in accordance with this policy. Our practices are designed to comply with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable privacy laws.

1. Information We Collect

We collect several types of information to provide and improve our flooring products and services:

Personal Information

• Contact Details: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment gateway), PayPal information (when used)
• Order Information: Products purchased, order history, preferences for flooring types (engineered wood, laminate, solid wood, etc.)

Non-Personal Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited on our site, time spent on pages, navigation patterns, search queries related to flooring products
• Cookies and Tracking Data: Information about your interaction with our website (see Section 6 for details)

2. How We Use Your Information

We use the collected data for various purposes related to your flooring purchase experience:

• Order Processing: To process and fulfill your orders for our premium flooring products, including engineered wood, laminate, and solid wood flooring
• Customer Service: To respond to inquiries about products (bathroom, bedroom, hallway flooring options) and provide after-care support
• Payment Processing: To securely process payments through our PCI-DSS compliant systems
• Website Improvement: To analyze how customers interact with our product categories and improve our offerings
• Marketing Communications: To send information about new flooring products, promotions, or installation tools (only with your consent)
• Security: To detect and prevent fraud related to high-value flooring purchases
• Compliance: To meet legal obligations regarding the sale of flooring products internationally

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Service Providers: With trusted third parties who assist in payment processing (Visa, MasterCard, PayPal), shipping carriers, and IT services, all bound by confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, such as in cases of suspected fraud with high-value flooring orders
• Business Transfers: In connection with any merger or sale of company assets, with appropriate privacy protections
• Aggregated Data: We may share anonymized, aggregated data about flooring purchase trends with partners, but this cannot identify you personally

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures appropriate for an online flooring retailer:

• Secure Storage: Your data is stored on secure servers with limited access
• Payment Security: All payment transactions are encrypted using 256-bit SSL technology, with card details processed by PCI-DSS compliant providers
• Data Retention: We retain personal data only as long as necessary to provide flooring products/services and comply with legal obligations (typically 7 years for financial records)
• International Transfers: As we serve customers globally (excluding some remote areas), data may be transferred outside the UK/EEA with appropriate safeguards

5. Your Rights

You have certain rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information (especially important for delivery of flooring products)
• Deletion: Request erasure of your data, subject to legal requirements
• Restriction: Limit how we use your data in certain circumstances
• Objection: Object to processing for direct marketing
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: For marketing communications at any time

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your flooring shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout process
• Analytics Cookies: Help us understand how customers navigate between flooring product categories
• Preference Cookies: Remember your preferences for flooring types (e.g., oak, high gloss, etc.)
• Marketing Cookies: Used with consent to show relevant flooring product ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Children’s Privacy

Our flooring products and services are not directed to individuals under 16. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email for active customers.

9. Contact Us